German quality standard

At LR, everything is about improving the quality of life: Under the motto „More quality of life“, our goal is to make each individual´s life even more liveable. On the one hand, this is due to the use of our high-quality health and beauty products and, on the other hand, to the unique opportunity to sustainably and positively develop one´s own life with the help of the LR business model.

The LR quality standards come into play in all areas – from products development to customer service. Of course, we do not only make this claim to ourselves, but also to external service providers with whom we work together. Of course, we also focus on a number of social aspects in this context.

Raw materials & Suppliers

aloe-blatt

LR attaches great importance to safe and first-class raw materials, of course, incorporating the latest findings from research and development. Therefore, we work exclusively with experienced raw materials suppliers. Our claim is very high – our suppliers are scrutinized very closely. We pay close attention to the use of high-quality raw materials and, for example, check the composition of each individual LR product before releasing the recipe. All supplied raw materials go through a special individualized inspection plan – for each batch, the analysis data obtained are used for the release and documented.

In addition, it is important to us that the relevant national and international regulations are complied with at the respective production sites. We tolerate child labor just as little as inadmissible working hours, forced labor or lack of safety at work. Regular inspections at local suppliers, for example in the Mexican production area of our Aloe Vera Barbadensis Miller, ensure both, the quality of our raw materials and our social compliance. Among other things, the SGS INSTITUS FRESENIUS is constantly testing our entire Aloe Vera cultivation – here it is strictly ensured that no pesticides are used. Here also the working conditions on the plantations are controlled. Another seal of approval for us is the membership in the “International Aloe Science Council” (IASC), an international association that is responsible for the interests of all aloe vera industries, especially with regard to science and research. As the part of its “Code of Ethics”, the IASC developed qualitative standard methods and strict requirements for audits every two years.

Processing and production

A large part of our products we produce in Germany, at the location Ahlen. For special products segments we also work with foreign suppliers. For example, we have some of our decorative cosmetics produced in Italy – the country known worldwide for its high quality decorative cosmetics. Of course, our quality standard “made in Germany” is retained here as well. So Italy stands for the best recipe quality, the highest color and fashion competence and not least for many years of experience in this segment. In this area we have a social responsibility as well as we have decided not to test any cosmetics on animals even before the Europe-wide introduction of the statutory animal experiment ban.

Quality guarantee and satisfaction

With regard to the right of withdrawal and exchange, our services extend beyond the statutory provisions according to which you can return the goods to us within 14 days. As a standard service you have the choice between exchange, credit or refund of the purchase price.

Extra service: You can also return goods in their original packaging and in salable condition 2 months after receipt of the goods against credit for goods.

Quality is also very important to us in the area of service, because satisfied customers mean satisfied partners. Therefore, re regularly check the quality of our service in the form of partner satisfaction surveys. The last online survey once again showed that you are more than satisfied with the company LR!

The quality of the LR LIFETATK products is multiple times certified. Depending on the product category, we work together with various reowned testing institutes, i.a.:

INSTITUT FRESENIUS Regular Quality Control

SGS INSTITUT FRESENIUS

certified aloe logo

IASC (International Aloe Science Council)

Why LR

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Success stories

LR products

Products cataloguesLR LIFETAKTLR ALOE VIALR ZEITGARDDeluxe

LR star-concept

Guido Maria KretschmerCristina FerreiraKarolina KurkovaBruce Willis

Company LR

DevelopmentDirect salesPress centerLR GLOBAL KIDS FUND
Dr. Thomas StoffmehlThomas HeursenDr. Andreas Laabs

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